Foydalanish shartlari

Kuchga kirgan sana: 2026-09-13

1. Xizmat

"SHEYNAZ TRAVEL" mas'uliyati cheklangan jamiyati (INN 310193071, turistik faoliyat litsenziyasi № 067204) aviachipta, tur, viza va mehmonxona xizmatlarini ko'rsatadi. crm.sheynaztravel.uz — kompaniyamizning ichki mijozlar bilan ishlash tizimi (CRM). Unga faqat SHEYNAZ TRAVEL xodimlari kiradi. Mijozlar biz bilan Telegram va Instagram orqali yozishadi.

2. Mijoz bilan yozishma

• Bizga Telegram yoki Instagram orqali yozganingizda xabaringiz CRMga tushadi va xodimimiz javob beradi. Xabarlar maxfiylik siyosati bo'yicha qayta ishlanadi, jumladan AI vositalari yordamida.
• Biz faqat siz yozgan suhbatga javob beramiz. Reklama tarqatish yoki ommaviy xabar yuborish uchun ishlatmaymiz.
• Narx, reys va mavjudlik ma'lumotlari xodimimiz tomonidan beriladi. Buyurtma rasmiylashtirilgach, aviakompaniya va hamkorlarning shartlari amal qiladi.

3. Xodimlar uchun (CRM foydalanuvchilari)

• Har bir xodim o'z login va parolidan foydalanadi, uni boshqalarga bermaydi.
• Mijoz ma'lumotlaridan faqat xizmat ko'rsatish uchun foydalaniladi, ular tashqariga chiqarilmaydi.

4. Javobgarlik

Parvoz jadvali, viza qarorlari va uchinchi shaxslarning (aviakompaniya, konsullik, mehmonxona) xatti-harakatlari ular tomonidan belgilanadi. SHEYNAZ TRAVEL ularni o'z vaqtida yetkazish uchun javob beradi.

5. Aloqa

O'zbekiston, Toshkent shahri, Shayxontohur tumani, Zafarobod MFY, Kichik halqa yo'li ko'chasi, 2-uy, 37-xonadon. seynaztravel@gmail.com, +998 33 088 22 11, Telegram @sheynaz_travel. Nizolar O'zbekiston Respublikasi qonunchiligi bo'yicha hal qilinadi.

Terms of Service

Effective date: 2026-09-13

1. Service

OOO "SHEYNAZ TRAVEL" (limited liability company; Taxpayer ID 310193071, tourism licence No. 067204) provides air tickets, tours, visa support and hotel bookings. crm.sheynaztravel.uz is our company's internal customer relationship management system (CRM); only SHEYNAZ TRAVEL staff can sign in. Customers contact us via Telegram and Instagram.

2. Messaging with customers

• When you message us on Telegram or Instagram, your message is delivered to our CRM and answered by our staff. Messages are processed under our Privacy Policy, including with the help of AI tools.
• We only reply to conversations you start with us. We do not use the service for advertising or bulk messaging.
• Prices, flights and availability are provided by our staff; once a booking is made, the terms of the airline or partner apply.

3. For staff (CRM users)

• Each employee uses a personal login and password and must not share it.
• Customer data is used only to provide the service and is not disclosed outside the company.

4. Liability

Flight schedules, visa decisions and the actions of third parties (airlines, consulates, hotels) are determined by those parties; SHEYNAZ TRAVEL is responsible for communicating them to you in a timely manner.

5. Contact

Kichik Halqa Yuli street, house 2, apt. 37, Zafarobod MFY, Shaykhontokhur district, Tashkent, Uzbekistan. seynaztravel@gmail.com, +998 33 088 22 11, Telegram @sheynaz_travel. Disputes are governed by the laws of the Republic of Uzbekistan.